Best PracticesResources

Onboarding, the 1st Step to Successfully Engaged Employees

Specifically, establishing core values of open communication, transparency, and putting your employees at the centre of your organization’s focus, are all part of the onboarding process and need to be communicated to new hires from before they even step through the door on their first day.

A successful process is what will create the environment any business needs to successfully begin the engagement process for their employees. It’s the first interaction you’ll have with new hires to demonstrate the values that today’s workforce needs to produce the discretionary effort every business wants to see in their employees.

Not only does successfully onboarding employees increase engagement, but there are various other drip effects that happen from creating a good team environment. First is less employee attrition. As we’ve stated in previous articles, the cost of absenteeism and attrition is in the billions, and you can save on that by properly onboarding your employees from even before they step foot into your organization.

Communication and Transparency are key

Keeping the lines of communication 100% transparent and clear between employees and mid to upper management is key to set a good precedent with employees that all things can be discussed. Giving Employees that power of agency, from the very first email you send out to them is extremely important. That transparency and open office environment are only the first steps in the onboarding process and from an employer’s perspective, to effectively keep employees engaged, you need to follow through with all the claims you make about your office environment.

Invest in Training and Inspire Career Growth

Room for advancement and investing in your employees continued learning and skills would be one of the next most important things to provide. If you invest in your employees by teaching them new skillsets, allow them the room for growth in your company, use fair practices to hire and promote from within avoiding nepotism, these are all some of the best practices you can use to not only avoid the mass loss of funds due to employee attrition but also ensure that your employees will go above and beyond in order for your company to maximize its profits.

CFO: What happens if we invest in developing our people and they leave?

CEO: What happens if we don’t and they stay?

If Employee Engagement Best Practices Fail

Here’s an anecdote of a company that didn’t really follow through on their perceived best practices for employee engagement.

A friend of mine told me that his Creative Director was fired with no foreseen warning from company A, and was replaced by the owner’s niece.

Not only was the direction of the company’s new structure not clearly outlined from that point on due to the niece’s lack of experience or real know-how, but her leadership skills were deplorable. Soon after, what happened to the beloved Creative Director got around, more employees began jumping ship for fear that their jobs were no longer safe. Company A, already having lost roughly 30% of their creative team because of attrition, lost even more to their old Creative Director who had been hired by an up-and-coming company with strong employee engagement protocols. She had cultivated such good and strong relationships with them, she began poaching what staff remained at company A.

The names of the companies and people were left out for obvious reasons, but it does demonstrate a good example of what can happen if you favour bad business practices.

Not only will Company A have to try and maintain their business with a good chunk of their creative team missing, but the overhead cost of replacing, retraining, and making up ground due to the loss of their employees will be astronomical.

This is why establishing a good company ethic from the very beginning of the onboarding process is extremely important to begin creating a reputation of best practices among the outside world. Not only will employees share their encounters and experiences with being onboarded into your company, but if those same values are maintained and championed by everyone within the company, not only will your bottom-line be thankful for it, but you will have your pick of employees to hire, and chances are your employees will even spread the news of your company’s excellence genuinely and honestly.

While the aforementioned steps are but a small section of the entire onboarding process, they are extremely important as they allow for the rest of the process to be followed much easier. You will note also that as your new hires become more accustomed to your work environment, the agency you’ll give them will help them develop their sense of propriety and responsibility in the organization that will foster the desired types of employees that all businesses dream of having. From the very first email where you actively show them you’re open to communicating and are welcoming, to the training process and fostering programs you’ll begin using, your employees will become incredibly irreplaceable assets to your business, that you probably, won’t have to ever replace.